Received item broken
Took almost 2 weeks to receive my order. When I received it, the tripod head was completely broken off. When I reached out to customer support on the same day with pictures through email, it took them 4 days to authorize a new one to be shipped. I still haven’t received my replacement and it’s been a total of 3.5 weeks since I originally ordered the tripod. Horrible service! Very unhappy!