Grab review Thailand
On our holiday in Thailand, we used Grab many times and had great drivers who were honest and helpful. On our last trip from Bangkok to the airport, we were running about 10 minutes late. We messaged the driver to let him know. He responded with I'm cancelling your trip. Grab allows a 15 minute window of you're late and we were within that. We nearly missed our plane as a result. The driver charged us for the trip. He was rude and dishonest. When I complained to Grab he lied about the timeframes. I couldn't prove this as the messages mysteriously disappeared within minutes of the cancellation. Most Grab drivers are great but use caution. Some aren't.