request for refund of international roaming deposit
Dear Maxis / CEO way back in 01/12/2013 I have paid an international roaming deposit of RM300/- with your company. I made a request for refund as now I am purchasing roaming package for convenient case. i was told that as my account is still active, your company could not accede to my request for a refund. Can you please enlighten me whether I should "de-activate" my account with your Company by changing service provider then only I can get my refund back.