Worst airline ever
Honestly, I would rather give a zero. The airline staff was horrible. We had a group of 18 people and a flight from Navi Mumbai Airport to North Goa Mopa. We had accidentally booked ticket for a member with her unregistered name. The airline didn't allow her to enter the airport. I know that it's are mistake but she is mother to a toddler. The toddler traveled without her mother and we had to book a new flight for the mother 2 hour later than planned. Moreover we had booked a full ticket for the toddler by paying extra money. At checkin, the airline staff canceled it to a half ticket without returning the extra money. This is truly wrong and the airline staff showed zero sense of humanity. I would highly recommend everyone to never fly with this ruthless airline.