Not what I expected...
I loved the lamp but the photos of the shade of red were misleading, I thought it was a burgundy red while it was more firetruck red, so please look carefully when you order this lamp. Also the lamp was delivered completely detatched and there were no supllies added to combine the electric wires from the different arms to the center. Also the user manual was basic and not clear enough to complete the lamp by myself. When I sent an e-mail about this, costumer service said the manual should be enough and it should be easy and that was it, no help, no compensation whatsoever. They advised me to call an electrician for help. When I order a lamp of more then 250 euro, I expect to get something that works and that is complete and clear to connect, and not an incomplete building set with no explanation which you need an electricians degree for. I have solved the issues myself, asked for help and bought the missing parts in a hardware store but I am dissapointed in Vaxxlamp and wil never buy here again nor reccommend this webshop to others. I am very sad about this experience.
