Better off without eating rotis than purchasing a rotimatic
It has been more than a year since we bought the old model, which did not work properly and then the rotimatic Next came in. We upgraded our model but that also did not work properly. We complained them a zillion times chatting with their shitty customer experience but it all has been in vain. They were meant to pickup our old machine to increase our warranty, they never scheduled the pick ups properly and have given us a terrible time. It has been more than 6 months our machine is not working at all and they have not been responding to our emails. They told us that the motor in our machine needs replacement (this is when we didn't get to use the machine much), and there has been no response from them after reaching them out with tons of emails. We have paid almost 3000 AUD and compromised our mental health chasing Rotimatic people every now and then, please refund our money and take your wow machine back.