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Sherry

美国

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aosulife.com

Customer service is horrible

Customer service is horrible, I placed the order same day online chat ask to cancel they said they would push this through to escalate team four days later the camera delivered following day I called she said same thing I ll push to escalate this follow by email I got a second email from escalation team Brian last Tuesday Sept 8th 2026 saying they were going to send me a prepaid label to return since i requested online to cancel, I contacted Brian on 9/14/2026 saying i need to put in mail by 9/17/2026 he replied it takes some time to get the prepaid label if you want you can return at your expense or continue waiting for the prepaid label !

2026-09-15有帮助 1