Order Never Shipped, Refund Never Received — Not Trustworthy
Ordered Up and Running with Autodesk Inventor Nastran 2023 on August 12, 2026. My card was charged immediately by Simba Pte Ltd. More than a month later, the order is still shown as “Processing” on their own website. I have received no tracking number and no book. I requested cancellation and a refund and repeatedly contacted customer service, but continue receiving generic responses saying they are checking with colleagues or shipping agents. As of September 15, I have received neither the product nor a refund. Based on my experience, I do not consider this retailer trustworthy and I strongly recommend that others do not purchase from them.