I bought a new Roborock Qrevo MaxV 3…
I bought a new Roborock Qrevo MaxV 3 months ago. It has never cleaned in the way that the company explained its logic but often goes diagonal across a room to start clean elsewhere. It means that one cleaning session is never sufficient. Today there is an error message that laser sensor is "blocked". I wipe it clean and nothing helps. The company's user manual has no technical specifications and the problem solving is a joke. When I search on manuals on the website, the I get the very basic user manual which is very poor in outlining the product's actual specification and how to handle the hardware when it does not work.