Love the bag, but really disappointed with the price difference
Love the bag, but really disappointed with the price difference. I actually love my Songmont bag. The quality, design and workmanship are really good, and it has become one of my favourite bags. I liked it so much that when I was in Chengdu, I purposely went to the Songmont boutique at IFC Chengdu to purchase it in person. I paid RMB 2,680 for the bag at the boutique, thinking that buying directly from the official boutique would be the most straightforward and reasonable way to purchase it. However, after returning home, I was quite shocked to discover that the same bag is available through Songmont’s official website with direct shipping to my country, and also through Xiaohongshu, at a significantly lower price. The difference is not just a small amount — it is substantial enough to make me feel that I paid a considerable premium simply for buying it at the physical boutique. I completely understand that prices can differ between countries, channels and physical stores. But when the difference becomes this large, it does leave customers feeling like they have bought something with regret, especially when they made the effort to visit the official boutique and support the brand directly. I really do love the bag and think the quality is good. My disappointment is purely with the pricing strategy. I hope Songmont can look into this and keep the pricing across its official channels more consistent and transparent. Customers who choose to buy directly from your boutique should not feel disadvantaged afterwards when they discover the same product being sold for considerably less elsewhere. Beautiful bag, good quality — just really wish the pricing was more consistent so customers can enjoy their purchase without that feeling of “I should have bought it somewhere else.”