Electric Spray Air Cushion Massage Comb × 1-Item ordered
Item ordered- 🔥Day Sale 50% OFF🔥Electric Spray Air Cushion Massage Comb × 1 White I just tried to use it and no steam comes out. The box was smashed and the bristles are bent. no steam comes out. I asked "Please resend a new one and tell me how to return this defective one, What a disappointment. It took a really long time to get this.Or just refund my money please. I do not want to wait another 3 weeks to get a new one". They replied---- On Sat, Sep 12, 2026 at 2:20 AM support support@tiktrove wrote: Dear Customer, we apologize that our product did not meet your expectations. However, since we have already paid and you have received the product, in order to minimize our losses, we hope to negotiate a solution with you. After careful consideration, we have selected two suitable options for you to consider. These are the options we can offer: Option 1: You can keep the product you have received, and we are willing to pay you $12 as compensation. Option 2: If you truly wish to receive a full refund, you will need to return the product to us, and you will need to bear the return shipping costs. This is a loss for us as well. (Return address is provided at the end for your reference.) We respect either of your choices, but we would also appreciate it if you would consider our compensation options. We are willing to negotiate further with you. Please let us know your choice in your next reply. Thank you very much for your understanding, and we look forward to receiving your reply. Wishing you a happy life. Address: 260-6, Dogokri, Wabu-eup, Namyangju-si, Gyeonggi-do Yangju Yangju Postal Code:472-962 Phone: +82-2-868-8322