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Modern Souls

美国

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Absolutely terrible customer service

Absolutely terrible customer service They charged me $14 for another monthly plan even though I still had 5 days left on my current plan and I wanted an annual plan I never asked them to renew me on monthly When I asked for my money back they just kept arguing instead of fixing the problem It is not about $14 It is about charging customers for something they did not ask for and then refusing to take responsibility Completely unacceptable way to treat a customer I will dispute the charge with my bank and take my business somewhere else.

2026-10-02