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My controversial Indigo review

I flew LHR to BOM in December when Indigo had just started that route and I would say the experience was a 2.5/5. My flight was delayed for 30 minutes and when it was time for boarding there was no one, I say NO ONE to tell everyone that boarding was in zones and it was one big mess! And to make things worse, one passenger came on the plane DRUNK which delayed the flight for another 45-50 minutes! Then the entertainment was not a huge selection but that is with most long haul economy flights that's why I download what I am going to watch before flying but the screen itself was so laggy I gave up on it. The food I have to say was the best I have had for an economy flight but desert could have been better (Air India's brownie I had 3 years ago was actually pretty good to be honest but main course . . . we don't need to talk about that because I felt really sick after that!) And do not take what they call the chef's special. It is basically a really bad pastry with awful filling this is a warning and you will love it if you like eating what others think is crap. So on my return flight same thing about delay and zone boarding etc. So in a nutshell, do consider indigo as an option if you can but bare in mind it is a low cost airline so you may have similar problems to the ones said in this review. I sincerely hope Indigo can make the slight improvements to their service even though the drunk guy was not their fault. P.S. Crew were really nice and friendly!