Gorgeous Song bag with Wonderful customer service
1stly, I absolutely lurvvv the Song medium bucket bag in burgundy. I must admit I had never done so much research, watched youtube clips on handbags before! I wasn't familiar with Songmont. So I was actually looking for some other designer bags that were more wellknown. Then I came across Tanner Leatherstein's feature on Songmont. I was curious and jut went from there. And then, i started searching other youtubers' reviews. There were pros and cons. I listened, watched and then discerned enough to try and match my requirements. To be honest, I don't buy fashion items, and especially something in the hundreds online! But the more I learnt about Songmont, the more intrigued I became! Then I looked into their range. And the Song bag just caught my eye from the onset tho'Tanner's feature was on the Luna bag. It took me awhile to figure which size, colour would suit my needs. I can't believe I became so excited ater I placed my order! I wasa afraid I was setting myself up too unrealistically over something I hadn't touched or smelt as I'm very tactile! But after an unnerving 7 days, my precious Song bag arrived today! Unnerving only because I was just too excited! So the unboxing was as I had hoped! I fell in love with my Song bag! The feel, the burgundy shade is amazing! But the most amazing aspect of this bag is the lightness of the bag! The strap is not the usual thickness. I know I mustn't overstuff and weigh my beautiful bag out of shape. 2ndly, I must thank the lovely Aina and the team from customer service department.She responded to my emails quite quickly! I peppered her with my emails because I had a bit of uncertainty over my presence to receive my bag. She was so understanding, patient and accommodating with my queries especially my anxiety over the delivery. I'm already looking at another bag, different size. But I'm unsure about the design. I'll definitely look forward to other purchases in the future! Thank you sooo much for suuuch a wonderful experience with my purchase! I've told my family and friends about Songmont. And I'm going to be wearing my Song bag as my daily ensemble!