I’m very disappointed with my…
I’m very disappointed with my experience with WPS Office. I was charged for a one-year subscription without my consent. As soon as I noticed the charge, I cancelled the subscription and submitted a refund request. Thankfully, WPS approved my refund request. However, it has now been about five days since the refund was approved, and I still have not received my money. I understand that refunds can sometimes take a few days to process, but there has been no clear update on when I should expect the money to arrive. Being charged for a full-year subscription without my consent and then having to wait for the refund has been very frustrating. I hope WPS can resolve this quickly and improve its handling of subscription charges and refunds. Customers should have confidence that their money will be returned promptly when a refund has already been approved.