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Punnam Vvsn Gupta

印度

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Redbus

Redbus mistake to meSir

Redbus mistake to meSir, Refund of Rs 1465 received after complaint, but I want to fight against AUTO-CANCEL practice. On 15/10/2026 night 10:45 PM, I was at Hanuman Junction for bus BST-99, PNR 28203 to Srikakulam. I DID NOT CANCEL. Operator auto-cancelled without intimation, leaving me stranded at night in an unsafe location. I had to book alternate private vehicle paying Rs 2000 extra. This auto-cancel without consent is unfair trade practice under Consumer Protection Act 2019. Many passengers face this daily. Though refund came, I seek: 1 compensation for extra travel cost and mental harassment 2. Direction to redBus/BITLA to stop auto-cancel practice and give 6-hour prior intimation 3. Penalty on operator Phone: [Your Number]

2026-10-16