I purchased a wig advertised as a…
I purchased a wig advertised as a 27‑color unit, which appeared—based on the product images—to have a reddish‑orange undertone. Upon receiving the item, I immediately notified the company on the day of delivery. Despite this prompt communication, my request for a refund was denied. The company maintains a 30‑day return policy, and the wig remains unused, unaltered, and in its original packaging with all accompanying materials. Given these facts, the refusal to honor the return policy is unwarranted.