Sent me a box covered in Toxic Resin.
I ordered a resin printer from Elegoo. The box showed up with resin all over the bottom of it (no idea what kid of resin), I didn't notice at first and kept the box in a room I slept in because I don't have a lot of room to store a large box Elegoo says I need to keep for 30 days for return purposes. I developed quite a bad respiratory illness and a sinus infection as well as eye irritation. I went to the doctor and was put on a lot of steroids. I then noticed that the box was the cause of my issues, i contacted elegoo and they have been refusing the return at first, then saying I need to pay restocking fees and shipping charges to return an UNUSED Item that never should have been shipped in this condition. They agreed to accept me sending it back to them, then asked me to send it to a completely different address on the other side of the country. They are trying to get me to cover their shipping costs to their inspectors, this is a significant extra cost to me double the shipping cost of returning it where it came from, instead of doing this themselves after causing me all these issues. I tried to deal with the company directly and they have been extremely difficult to deal with. Instead of just sending me a return label for an unused product they've created a very angry customer. This item was over $600 and was unused still with the plastic wrap on the product. I was in bed sick as a dog for a week before I realized the box was the cause. I put the empty box outside and started feeling better almost immediately. Then I brought it back in and packed the printer back up to send back and they refuse to send me a label. It's been in my house for 5 days. i don't know what to do. I have a very expensive item covered in a toxic chemical that I can not keep anywhere but inside my house.