Appreciation for our support person- Avroto
I would like to express my sincere gratitude to Vaidam Healthcare, especially Avroto, for the exceptional care, guidance, and support provided to my family during our medical journey to India. We travelled from Fiji to India for my father’s Coronary Artery Bypass Graft (CABG) surgery at Medanta Hospital. Travelling to a foreign country for such a major procedure can be overwhelming, especially with the uncertainty, emotional stress, and challenges of adjusting to an unfamiliar environment. However, having Avroto by our side made this journey significantly easier and more comfortable. From the very beginning, Avroto was kind, humble, patient, honest, understanding, and genuinely compassionate. What truly stood out was that his support extended far beyond his professional and administrative responsibilities. He not only ensured that our hospital arrangements and coordination ran smoothly but also went out of his way to help us settle into life in India, navigate unfamiliar situations, and feel at ease so far away from home. Throughout our stay, Avroto consistently checked on us, patiently answered our questions, offered guidance, and made himself available whenever we needed assistance. His sincerity and willingness to help, even with matters beyond his responsibilities, gave us immense comfort and peace of mind during a particularly challenging time. What made Avroto truly special was his ability to connect with us on a personal level. We never felt like just another client. Instead, we felt genuinely cared for, valued, and supported. His honesty, humility, and reassuring nature made it easy to trust him, and his presence allowed us to focus on what mattered most; my father’s health and recovery. It is one thing to provide a professional service, but it takes a truly compassionate individual to make someone feel supported and cared for in a foreign country. Avroto went above and beyond, and his kindness has left a lasting impression on our family. A special thank you to Vaidam Healthcare for having such dedicated individuals representing your organisation. To Avroto, thank you from the bottom of our hearts. You were more than just our support person; you became someone we could genuinely depend on throughout this journey. Your kindness, patience, and efforts will always be remembered and appreciated. I would wholeheartedly recommend Vaidam Healthcare, especially Avroto, to anyone travelling to India for medical treatment. Sometimes, it is not just the service we receive that makes a difference, but the people who make us feel supported, understood, and cared for along the way. Avroto was certainly one of those people for us. Thank you once again for making a difficult journey so much easier for our family.