Stay away from this company
Stay away from this company. They are one of those organizations that bury important details deep in the paperwork and fine print. Be sure to pay close attention to their 15% restocking fee and understand their return policy before making a purchase. If you need to return an item for any reason, they will also charge a pickup fee. In my experience, the additional fees and policies were disappointing and left me feeling like I had just done business with crooks. Lesson learned—I should have stayed with one of my local A/C companies. I definitely won't make that mistake again, especially with IWAE