We bought the instruments 3 weeks back
We bought the instruments 3 weeks back, it was supposed to be delivered on Tuesday, then they postponed it Thursday, then to Friday, we called the customer care every day for information, but there was no proper reason why our order got delayed . Then on Friday, our delivery was skipped and our account was disabled, we didn't request that , and then we called the customer care agent again asking for explanation. They could not provide a reason for that and give me this ticket number promising same day delivery if we call last Tuesday, we did and they again promised us that they are going to deliver it Tuesday, but now it's almost Thursday afternoon and we still didn't received our product. I have never seen such disgusting customer service in my entire life. I wish I never came across this company. By now, I have called at least 4-5 times and talk in length, but my issues are not resolved. Stay away from them, I still didn't get my water delivered in almost a month