I was trouble logging into my account…
I was trouble logging into my account to make a payment and when I called customer service the women I spoke to did not seem confident helping me. I didn't time it however in had to be 15 to 29 minutes to handle something that should taken 5. When she finally completed the transaction, I asked to set up auto pay and she fumbled for a while before telling me she couldn't set it up. THANKS FOR YOUR REPLY, HOWEVER I WOULD HAVE AXPECTED SOME HELP WITH MY ORIGINAL PROBLEM OF SETTING UP AUTOPAY. IT SENDS THE MESSAGE THAT YOU DON'T REALLY CARE!