Navy Federal Credit Union（www.navyfederal.org）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 203 条用户评价，属于金钱与保险分类，口碑良好。77% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
在向海军联邦工作人员寻求建议和帮助后，我感到安全有保障。 我担心自己被骗了，但工作人员检查后向我保证一切都很好。 她甚至教我如何发送带有附件的电子邮件，并帮助我为我的 HOA 费用开设直接借记账户。
Jessie, thanks so much for sharing your feedback! I'm happy to hear you've had a good experience with us. We'd be happy to pass along your kind words to the representative that assisted you and their management team. We look forward to more opportunities to serve you! Sage, Navy Federal's Social Care Team
Jacqueline, thanks so much for sharing your feedback! We're proud to have you as part of our Navy Federal family, and we look forward to future opportunities to serve you! Sage, Navy Federal's Social Care Team
如果我可以从另一家金融机构的外部账户自动支付我的信用卡账单，我会给这张卡 5 颗星。
Anthony, thank you for taking the time to provide candid feedback. I'll be sure that your feedback reaches the right team, so it can be considered for future improvements. Thank you again for your review. Dani, Navy Federal Social Care Team
我有一个很棒的经历。该过程很容易导航并且速度很快。
Thanks for much for taking the time to leave your feedback, Oraios! Lydia, Navy Federal Social Care Team
这是我通过电话或亲自接触过的每个人。他们都非常友善，乐于助人。他们回答了我的问题并帮助我解决了任何问题。从开始到结束都是一次很棒的经历。谢谢你！
Annette, thanks so much for sharing your feedback! I'm happy to hear you've had a good experience with us. We look forward to more opportunities to serve you! Edward, Navy Federal Social Care Team
便捷、优质的客户服务。
Thanks for taking the time to leave your feedback, Dale! Lydia, Navy Federal Social Care Team
优惠的贷款利率和服务！他们的在线服务非常人性化！
We appreciate you sharing feedback about your experience! Dani, Navy Federal Social Care Team
Tisha, I'm sorry to hear you haven't had a good experience with us. If you have questions about your accounts, please give us a call, so a representative can investigate. We're available 24/7 at 1-888-842-6328, and we'd definitely like an opportunity to determine what happened in your situation. Riley, Navy Federal Social Care Team
我用银行本票付清了我的卡车费用。差不多一个月后，我打电话给海军，询问他们是否已将我的头衔发送给我。他们告诉我他们正在对其进行留置权。我说不，因为我还清了。他们提出了停止留置权程序的请求。长话短说，在还清贷款后，我需要两个多月的时间才能收到邮寄的汽车产权。不可接受的客户服务。打了五个电话，但他们的客户服务人员没有人能帮助我。为客户提供的服务很糟糕。他们所有的工人都不知道自己在做什么。
Thank you for sharing your feedback, Monica. I wanted to make sure you know our Social Care Team is available to support our members with questions and concerns 24/7 via Navy Federal's Facebook, Instagram, and X (formerly Twitter) accounts. We're unable to provide account-specific help through social media for privacy and security reasons, but we'll always do everything we can to get our members to the right resource. If you do reach out to us on Facebook, Instagram or X, I hope you'll mention your Trustpilot review, so the person who receives your message can get up to speed on your concerns as quickly as possible. Jessica, Navy Federal Social Care Team
整个过程非常简单，没有任何麻烦。这些选项都很合理并且解释得很详细。
Alexia, thanks so much for sharing your feedback. We love to hear that our members have had great experiences when reaching out to us. We look forward to more opportunities to provide you with assistance in the future! Connor, Navy Federal Social Care Team
没有任何障碍，服务很好
Thank you for your review, Christopher! I'm happy to hear you've had a great experience with us -- that's what we aim for! We look forward to our next chance to meet your needs. Dakota, Navy Federal Social Care Team
当我第一次申请时，他们说需要 30-45 天才能完成。我在 4 月底开始了这笔贷款，并于 7 月 22 日结束。然后他们向我的债权人超期发放了支票，我从 7 月的最后一周开始收到收款通知，我的美国运通卡终于在昨天付款了。
Thank you for your feedback, Lois. We will be sure it is forwarded to the appropriate departments. Gretchen, Navy Federal Social Care Team
Talaya Mulvaney-Smith 在两次抵押贷款申请中都表现出色（第一个申请失败，第二个申请于 2026 年 7 月 8 日结束）
Peter, thanks so much for sharing your feedback! I'm happy to hear you've had a good experience with us so far. We'll be happy to relay your kind words to Megan and her leadership team. We look forward to more opportunities to serve you! Nancy, Navy Federal Social Care Team
这位代表非常出色。她解决了我以前的代表没有解决的疑虑和问题。
Chris, thanks so much for sharing your feedback! I'm happy to hear you've had a good experience with us. We look forward to more opportunities to serve you! Edward, Navy Federal Social Care Team
Thanks for sharing, Gloria! Happy to serve you! Kinsley, Navy Federal Social Care Team
我爱海军联邦信用社！ ❤️
Thanks so much for sharing your feedback, Robin! We're looking forward to our next opportunity to serve you! Seraphina, Navy Federal Social Care Team
Thanks so much for sharing your feedback! I'm happy to hear you've had a good experience with us so far. We look forward to more opportunities to serve you! Edward, Navy Federal Social Care Team
过程非常简单。我们自始至终都得到了帮助。 客户服务总是非常专业和乐于助人。
We're glad to hear you've had a good experience with us, Fernando! We love having you as part of our Navy Federal family, and we look forward to many more opportunities to assist you in the future. Thanks for your review! Seraphina, Navy Federal Social Care Team
从海军美联储采购 HELOC 的过程正如广告中所宣传的那样（非常好）。贷款官员总是专业且乐于助人。收盘处理人同样专业且耐心。总体来说很棒的经历。
We are elated to hear you home buying experience was one for the books, Falcon! Thanks for taking a moment to share with us! Kinsley, Navy Federal Social Care Team
喜欢旅行和购买积分！只需使用您的卡即可获得丰厚回扣！惊人的！
Thank you for being part of our Navy Federal family, Dennis! We appreciate you taking the time to share your feedback, and are glad to hear you are enjoying your card! We look forward to the next chance we have to assist you. Edward, Navy Federal Social Care Team
共 203 条符合条件的评价