They redeemed themselves nicely!
After a bit of time, Bellami did perform outstanding customer service and provided a full refund. I only asked for 50% so they were very professional. I do hope they adopt a more comfortable Halo (like Halo Couture which they merged with) so I can return to them!! Thanks so much!!!!! After all my time providing what they requested…. Pictures etc, they then request a form that does not address the issue and require the stylish to fill it out. Double the work with no resolution yet. Do not buy if you are used to Halo Couture products!