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Erin McDonald

美国

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Primo Water

Primo customer services is THE WORST!…

Ever since Primo bought our existing water service provider, the customer service has plummeted! They consistently change delivery dates, without notice, show up and don’t leave the requested amount, and this week—they delivered twice AFTER being notified that their delivery date change was unacceptable. Their website is useless, it doesn’t allow any real time changes, and don’t bother sending messages as there is NO ONE there to receive them. They have bought up every last water delivery service in our area—it’s a MONOPOLY and the must be stopped!!!!

2026-07-18