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Brett Pellegrini

美国

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Up North Sports

509 Delta V Carbon Commander Fails Miserably

I would not recommend this product to anyone. I have owned 3 other 509 helmets that I have been satisfied with. However, 509 should be ashamed of the Delta V. Three times used, the microphone Frozen, 2 shields failed and the plug for the wire failed. BTW, when the wire fails, the heated shield doesn't work, battery doesn't change and all the systems on the helmets 509 thinks is great, turns off. I spoke to a 509 rep and he explained the helmets is being redesigned. Blamed the plug on cardo and would send me new equipment but felt we would be talking about the same issues 2 weeks later. Way to stand behind a failing product. Up North tried to help by having me talk with a 509 rep, however when I asked for a full refund 6 days ago, no one will return emails or calls. My experience is terrible.... if you want to pay 900 dollars for a helmet that will never work properly, Delta V is for you.

2025-02-18