Great item disappointing service.
I tried to purchase my item over the phone but couldn't understand the person taking my order as to where I should collect the item - very confusing, despite multiple attempts to clarify. I found it much easier to purchase online. On arriving at will call, the reception was a little curt. There was minimal assistance in loading the item to my vehicle and I was left to struggle alone to get the heavy item loaded. Although I very much love the item (quality, look etc.) the service I received definitely lacked luster.