Nightmare
I was getting surprise charges for schedules deliveries that weren’t planned for. When I canceled my service, I asked him if I could buy the water dispenser. They said yes I bought it a month later. I had the delivery guy call me letting me know about bottle drop offs. I told him that I didn’t have service with them anymore, but they wanted their dispenser back five minutes later. I had Mike from the office. Call me telling me that they wanted their dispenser back and their water bottles back when everything was already purchased to cancel my service with them. It has been a nightmare with Primo. before deciding to get service from Primo, look at the Customer reviews first and then decide.