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CAROL TWITCHELL

美国

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Canopy Airport Parking

We have been happy with Canopy up until this trip in June.

We are usually happy with our experience with Canopy. Our trip in June of 2022 however we had several things on our return home that did not go smoothly after already a long day of travel. We had to wait longer for or shuttle pick up, our Flt got in 30 minutes early, landing at 10:30 p.m., but then had to wait for a second shuttle for pick up to our car. Then when we were to drive out of parking our QR code wouldn't scan to open the gate out nor our parking ticket. When we initially called for help the ticket gate didn't accept our prepaid parking ticket and wanted us to pay again! Then we asked for assistance the 1st person said well just pay the ticket again... Then we got the manager and he had to look up our prepaid discounted reservation and manually let us out. that took 30 minutes just to get out of parking. at this point it was Midnight. a long drive home to our mtn home in Colorado.

2022-09-08已认证