Extremely disappointed
Having been recommended to use this company by a neighbour, I was very disappointed with our overall experience as a first time customer. Firstly, their delivery service was appalling. I was notified over 5 separate days of a pending delivery & when it actually did arrive, the courier ignored my ‘safe place’ options & left the box, damaged, with the goods on show on our front door step. Our Ring doorbell clearly shows this. Having then complained to their customer service team, I’m still awaiting almost 2 weeks on & 2 emails later for a reply. Based on this experience I WONT be using JennyChem again or indeed recommending them. In a highly competitive market where all sales count right now they should simply do better.