I have had mint for 6 years or so
I have had mint for 6 years or so, no issues. This year there was a double charge on my account for the year renew. I called and the first lady was amazing, she exceeded my expectations only bc of how bad customer service is anywhere. She canceled it and carefully laid out what would happen and what to do. A week went by after everything she said would happen. No problems, i then woke to another charge on my account. So now there were multiple transactions. I called thinking its no problem the last lady knew her stuff. Wrong, i had to argue with a lady for 45 minutes. It sounded like politics talking in circles. She wouldn't forward me to anyone else. So I hung up and called back, i finally got someone that could actually think and she explained it perfectly and that all the last lady had to do was attach something, i didn't understand. After 6 years this one incident is causing me to cancel. There are to many companies like this to argue with one about my money. Maybe if they hired out of the u.s. instead of asian call centers. Pro America indeed. If only ryan Reynolds knew that.