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Hannah Perez

美国

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English Tea Store

Ordered $70 worth of honey sticks

Ordered $70 worth of honey sticks. Waited 3 weeks to only receive 2 out of the 10 items I ordered. They took 10 days just to process the order, then Their team made a mistake with my address after splitting my order into two packages. Then when I asked for a refund for what was not delivered because almost one month is way too long, I emailed their customer service MULTIPLE times and got no response. When I finally did speak to someone they said they would handle it and I was charged again anyways which was my fault apparently because they don’t work on the weekends, how nice.

2025-12-15