Appallingly bad experience! Save your money!!
UPDATE: Even the autoreply to my post is irrelevant and ignorant, don’t waste your money on this scam, unfortunately 0 stars are not possible. Original post: Booked fast track for a nice and fast way to go on vacation. GoToGate failed miserably to provide any service whatsoever on the outbound flight. As customers only receive the fasttrack info 3 hours before departure most are already at the airport and unable to make alternative arrangements. But their AI chatbot offered “lots of sympathy for my situation and sincere apologies” We were promised that everything checked out and we would experience no problems on our return flight. Lo and behold, GoToGate again failed miserably in providing anything else than lots of AI “sympathy for my situation and sincere apologies” We are now fighting to get our money back due to “technical difficulties” Sure. Save your money, just choose any other company that offers the same service.