The car was clean and ran great. The process was relatively painless.
The shuttle from the airport was smooth. Checking in and getting the car was relatively painless. The car was clean and ran amazingly. I'm not sure if I actually needed to buy toll rd pass yhey talked me into at check in because I was mainly traveling through the Midlothian areas and on back roads. At drop off in the morning, Tamara (I believe was her name), the front desk person, was very friendly and welcoming.