$8000 and breaks in less than a year
I paid $8000 for my blinds less than one year ago and they are already broken! Cord snapped. Yes, yes, covered by warranty, but so what?! I still have to call and wait for appointment, etc. Where is the quality? UPDATE: While under warranty, they still charge $100 for the service call. I WILL NEVER USE THIS COMPANY AGAIN EVER AND WILL TELL ALL MY FRIENDS HOW SHABBY IS THEIR MERCHANDISE.