The WORST experience ever
The WORST experience ever. I booked a bus from NY JFK to Grand Central Station. There was no information about the location of the bus, no indication, nothing. I kept asking and nobody knew what Ourbus was. I was running late and ended up buying a metro ticket, because I was afraid I couldn’t make it on time. I loosed all the money with no possibility of a refund. I received a text message with the exact location FIVE MINUTES before the time of departure, when obviously I was already on the metro. Then, I bought a ticket from Philadelphia to New York with FlixBus. They said EVERYWHERE there was free WiFi and plugs on the bus: there was NONE. My seat and the one in front of me was broken. On top of that, the bus was late.