让我改变
Omio 回复2026-08-10
Hi Leo, Thanks a lot for the awesome review! We’re really glad everything went smoothly for you. It’s great to hear that you had a good experience with Omio. Hope to join you on another trip soon! Kind regards, The Omio Team
Omio靠谱吗？
Omio（omio.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 214 条用户评价，属于旅游度假分类，口碑良好。74% 的评价为 4 星及以上，19% 为 1 星；商家回复了 2% 的差评。数据最后更新于 2026-08-10。
用户怎么说
简单的
预订旅行非常容易
Omio 回复2026-08-10
Hi Andre, Thank you for your review! We greatly appreciate that you took the time to leave a nice comment about your experience with us. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
尽管竭尽全力联系 Omio 还是没有任何回应
自从我之前评论过尽管为 Omio Flex 支付额外费用却无法取消，我仍然没有得到 Omio 的任何帮助。 我现在花了一个多工作日的时间只是想让人来处理我的案子：尝试了我能找到的每个电子邮件地址（结果却被重定向到同一个无用的聊天机器人🙃）。在 Instagram 上DMed Omio（当然是另一个机器人🙃）。对他们的 Instagram 帖子发表评论。联系了他们的 LinkedIn 页面。而且，最终不得不通过 LinkedIn 向 Omio 客户服务组织的个别员工发送消息。但仍然没有解决方案，也没有任何真正能够处理我的案件的人联系。 到了这个时候，已经不是钱的问题了。这是为了得到公司的回应并要求其兑现其销售的服务所需的荒谬的时间。客户不必为了获得客户服务而在 LinkedIn 上寻找个别员工。我现在不得不将此事上报给 ECC，因为我无法联系到任何人。 我强烈建议不要通过 Omio 预订。如果您仍然选择这样做，我会非常谨慎地为 Flex 或您可能实际需要客户支持才能使用的任何服务支付额外费用。
易于导航
易于导航，来自所有其他方的最优惠价格。
Omio 回复2026-08-09
Hi Art, Thanks a lot for your great review! We’re really glad that everything went smoothly and that you were satisfied with your experience. We hope to travel with you again soon. Kind regards, The Omio Team
简单快捷
Omio 回复2026-08-09
Hi Dani, Thanks a lot for your great review! We’re really glad that everything went smoothly and that you were satisfied with your experience. We hope to travel with you again soon. Kind regards, The Omio Team
感谢您的快速反应
Omio 回复2026-08-09
Hi Philippe, Thank you for taking the time to share your thoughts with us. We’re pleased to hear that your experience with Omio was a good one and that your trip went as planned. We look forward to helping you with your next journey. Kind regards, The Omio Team
付款错误
Omio 回复2026-08-09
Hi Robin, Thank you, we greatly appreciate your positive feedback. Your satisfaction is very important to us, and your message reaffirms the dedication we strive to maintain in everything we do. We hope to have the opportunity to support you on many more travels to come. Kind regards, The Omio Team
是一个相当直观的购票方式……
考虑到 API 接口的复杂性，这是一个相当直观的购票方式
Omio 回复2026-08-09
Hi Tony, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
易于浏览的网站。
Omio 回复2026-08-09
Hi Joanne, Thank you, we greatly appreciate your positive feedback. Your satisfaction is very important to us, and your message reaffirms the dedication we strive to maintain in everything we do. We hope to have the opportunity to support you on many more travels to come. Kind regards, The Omio Team
很好很好
好好好！好好好！好好好！
Omio 回复2026-08-09
Hi kaloyan, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
轻松预订
Omio 回复2026-08-09
Hi Julian, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
购票过程非常简单。
Omio 回复2026-08-08
Hi Jeff, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
近 2 个月后仍在等待我的 63 欧元退款
我的柏林-汉堡 FlixTrain 被取消，Omio 确认我有权获得 63 欧元退款。 快两个月过去了，我还没有收到钱。我已多次联系客户支持、联系我的银行、提供我的 IBAN 并遵循他们给我的每一条指示。 我不断收到相同的通用回复，说我的银行详细信息已转发给支付团队，但实际上什么也没发生。我的电子邮件也被忽略。 63 欧元对于一名学生来说是一笔巨款，而且花费近两个月的时间来争取已经获得批准的退款是非常令人沮丧的。 我强烈建议其他学生在使用 Omio 之前三思。根据我的经验，我当然不能推荐这项服务。
我得到了尼尔森的大力支持
我得到了尼尔森的大力支持。他回答得很清楚并解决了我所有的疑问。优质的服务，我推荐 Omio
Omio 回复2026-08-08
Hi wang, Thanks a lot for the awesome review! We’re really glad everything went smoothly for you. It’s great to hear that you had a good experience with Omio. Hope to join you on another trip soon! Kind regards, The Omio Team
简单快捷
Omio 回复2026-08-08
Hi Luis, Thanks a lot for your great review! We’re really glad that everything went smoothly and that you were satisfied with your experience. We hope to travel with you again soon. Kind regards, The Omio Team
无巴士、无信息、不退款
我不建议通过 Omio 预订巴士票。 当我们的巴士未能准时到达时，我和我的孩子没有任何有用的信息。 Omio 没有提供真正的帮助，只是发送了自动化的通用回复来表达同情，并多次将我重定向到 Nomago。该应用程序显示实时行程更新不可用，没有人能告诉我们唯一重要的事情：公交车何时真正到达。 当Omio和Nomago不断互相介绍我们时，我们在公交车站等了大约30分钟。最终，乘客开始离开，购买新票，并自费乘坐其他巴士。我和我的孩子也必须这样做。 后来，我们要求退款未使用的机票被拒绝。 给游客的建议：如果您在奥米什和斯普利特之间旅行，请在预订城际巴士之前查看当地的 60 路巴士。它大约每 15 分钟一班，价格更便宜，而且根据我们的经验证明更可靠。 我希望预订平台能够在出现问题时提供真正的支持。相反，我收到了自动回复，并且只是被重定向到运营商，没有任何实际帮助。不幸的是，根据我的经验，我无法推荐 Omio。
良好但缓慢的客户服务
我在这个页面预订欧洲旅行一直都有很好的经历。上次我输入了错误的电子邮件，感谢客户服务，我可以拿回我的门票。回复的时间有点长，我担心我应该再买一张票，但幸运的是它有效，我不需要这样做。 再次感谢
Omio 回复2026-08-07
Hi Daniela, Thank you for taking the time to share your thoughts with us. We’re pleased to hear that your experience with Omio was a good one and that your trip went as planned. We look forward to helping you with your next journey. Kind regards, The Omio Team
一切都很完美
一切都很完美，易于使用的应用程序。
Omio 回复2026-08-07
Hi Lucie, Thank you for your review! We greatly appreciate that you took the time to leave a nice comment about your experience with us. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
很棒的应用程序，非常易于使用
非常棒的应用程序，而且非常易于使用。换票很快。
Omio 回复2026-08-07
Hi Jennifer, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
很容易找到票
找票方便、买票方便、改票方便。
Omio 回复2026-08-07
Hi Marte, Thank you for taking the time to share your thoughts with us. We’re pleased to hear that your experience with Omio was a good one and that your trip went as planned. We look forward to helping you with your next journey. Kind regards, The Omio Team