系统故障改变了我结帐时的日期
我向这家公司进行了两次单独的预订，两次都遇到了完全相同的问题。 我选择了正确的日期，并且它们在整个预订过程中保持准确。然而，在结帐的最后一步，系统默默地将我的入住日期移至第二天，没有任何通知或确认提示。 幸运的是，我录下了整个过程，所以我有无可否认的视频证据证明我被他们的系统界面误导了。 我仍在等待他们客户服务的回复。 用户请注意，在此预订时请务必录制屏幕！
Omio靠谱吗？
Omio（omio.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 214 条用户评价，属于旅游度假分类，口碑良好。74% 的评价为 4 星及以上，19% 为 1 星；商家回复了 2% 的差评。数据最后更新于 2026-08-10。
用户怎么说
日程安排简单易懂
轻松了解时刻表并比较火车价格和时间。 非常容易预订。 其他网站更难理解。
Omio 回复2026-08-07
Hi Carol, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
网站非常用户友好。
Omio 回复2026-08-07
Hi Satisfied, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
是如此的快速和简单
真是又快又容易！惊人的！！用户界面对我来说是如此简单易用，我相信它适合每个人。许多其他网站的流程非常复杂。这就像超级快
Omio 回复2026-08-07
Hi Ankush, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
有用的信息
有用的信息。快速且最新的信息
Omio 回复2026-08-07
Hi RUTH, Thanks a lot for your great review! We’re really glad that everything went smoothly and that you were satisfied with your experience. We hope to travel with you again soon. Kind regards, The Omio Team
简单
Omio 回复2026-08-07
Hi JP, Thanks so much for your kind words! We’re thrilled to hear you had a great experience with us. Your feedback truly means a lot to the team, and we’re happy to have been part of your journey. Can’t wait to help you plan your next trip! Kind regards, The Omio Team
很容易做出改变
Omio 回复2026-08-07
Hi Stephen, Thank you for your review! We greatly appreciate that you took the time to leave a nice comment about your experience with us. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
易于处理。
Omio 回复2026-08-07
Hi Sheila, Thank you for your positive feedback, we really appreciate it. We’re glad to hear everything worked well for you and that you had a pleasant experience using Omio. We’d be happy to support you again on your future travels. Kind regards, The Omio Team
我按时付款，但没有票……
我按时付款，但没有预订票
伟大的
很棒、快速、简单
Omio 回复2026-08-07
Hi Regine, Thanks a lot for the awesome review! We’re really glad everything went smoothly for you. It’s great to hear that you had a good experience with Omio. Hope to join you on another trip soon! Kind regards, The Omio Team
我想更改我的时间和日期...
我想更改旅行时间和日期，他们非常有帮助 我会推荐给任何人
Omio 回复2026-08-07
Hi Suzanne, Thank you for your positive feedback, we really appreciate it. We’re glad to hear everything worked well for you and that you had a pleasant experience using Omio. We’d be happy to support you again on your future travels. Kind regards, The Omio Team
聊天和客户服务人员…
聊天和客户服务人员对我很好，而且网站也很容易使用。
Omio 回复2026-08-06
Hi Nora, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
简单又容易
Omio 回复2026-08-06
Hi Mateus, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
简单的
很明显很容易，没有出现任何问题。
Omio 回复2026-08-06
Hi Rosenstein, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
轻松便捷安全的预订体验
轻松、方便、安全的预订体验。
Omio 回复2026-08-06
Hi MM, Thanks a lot for your great review! We’re really glad that everything went smoothly and that you were satisfied with your experience. We hope to travel with you again soon. Kind regards, The Omio Team
很好的体验
Omio 回复2026-08-06
Hi Mouhsine, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
好哒哒哒
Omio 回复2026-08-06
Hi Moe, Thank you, we greatly appreciate your positive feedback. Your satisfaction is very important to us, and your message reaffirms the dedication we strive to maintain in everything we do. We hope to have the opportunity to support you on many more travels to come. Kind regards, The Omio Team
总体不错
第一次尝试付款失败，没有给出任何解释。
Omio 回复2026-08-06
Hi KR, Thank you for your review! We greatly appreciate that you took the time to leave a nice comment about your experience with us. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
远离
远离 这不是火车票市场，他们是经销商。这意味着如果出现任何问题，例如更改日期、目的地、延误，运营商将无法为您提供帮助。 当我的旅行计划被搞乱时，我唯一的办法就是为我的整个路线购买一张新机票，需要支付数百美元的额外费用。我四月份联系了Omio，直到七月份才回复。最后在八月份他们说没有办法提供帮助。 仅供参考：至少对于DB来说，他们的价格比官方政府服务高得多，价格实惠且易于使用，并提供官方门票。
购买和找到门票非常容易。
非常有帮助并且很容易拿到票