Sent the wrong knives
Sent the wrong knives Though I had to converse with at least 3 people in their customer service, each was positive and respectful. A very good compromise was reached. I wish to say that Matsato responded quickly to my poor review, I.e., on the ball, heads up action. They also allowed communication via e-mail, making it convenient for me., thus, I’ve raised my revalue to 4 stars.