My father in law passed away on 4/18…
My father-in-law unexpectedly passed away on April 18 after booking and insuring a family vacation for May. Despite paying extra for insurance, Expedia refused to provide a refund. We were even told we would have had a better chance of receiving one due to poor weather than because the person who booked and planned to travel had passed away. The potential savings—about $7 per night on hotels—were not worth the frustration and lack of compassion. I booked my flights directly through Delta for less than Expedia charged, and Delta issued a full refund without difficulty. Based on our experience, I cannot recommend Expedia. 0/5.