The user experience particularly for…
The user experience particularly for things like renewing SSL certs is particularly annoying and unnecessarily difficult. It is designed to drive users (out of frustration) to add on ancillary services from Namecheap just to reduce the friction trying to get things done. At some point, the amount of aggravation will exceed the benefit of the price of your services and I'll be chucking the deuces just like I did to NetSol and register.com.