WARNING! Stay away unless you want frustration in your life!!!
WARNING!!!!!! Stay away unless you want some frustration in your life!!! Apparently their service area does not know the difference between left and right, or there is a severe case of dyslexia going around within that organization. One of my patio window just decided to pop and crack on it's own. The window consists of three glass panels, and the one inside just popped and crack for no reason. This occurred just three weeks after installation Oct 31, 2025. It is now April 2026, and my window is still not fixed. Each time they come (3 times now) to replace the door, they bring the incorrect panel. Each time they confirm that they have the correct panel, and each time they leave with the incorrect door. As a consumer you can imagine how frustrating this is, however, what frustrates me even more that each time I had to call the organization as no one from management have yet to call me to discuss my concerns. Regarding the initial installation and work crew, outstanding!!!! However, once something goes wrong that's when the nightmare begins. Stay away unless you want frustration in your life!!!