My HVAC issue remains unresolved
My HVAC issue remains unresolved. Old Republic left a message to schedule another provider, AC Clinic. When I called back and explained that I had previously filed a complaint with the Contractors State License Board regarding AC Clinic’s negligence a while ago at another property we owned, I was placed on hold for over an hour and then got disconnected. I also discovered that Old Republic authorized a $125 payment to the first provider, F & J HVAC, even though the technician did very little to diagnose the issue. He explained why he couldn’t inspect the attic unit, check the airflow, or perform other basic troubleshooting, yet the problem remains unresolved. With temperatures expected to exceed 100°, I have a sick child and a service dog in the home. It is extremely frustrating to continue dealing with delays, ineffective service, and poor customer support while still having no resolution.