TruStage OFFLINE FOR 3 MONTHS
TruStage bought out my Credit Union life insurance coverage company. For the last THREE MONTHS they have put forth that they are experiencing an indentity theft issue and have taken down all online services. HOWEVER, when I called they CANNOT OFFER ANY CUSTOMER SERVICE. NO LIFE INSURANCE PAY OUTS, NO POLICIES, NO INFORMATION. How can an INSURANCE company be offline for three months? The employees that answer the phone are reading from a script and offer NO INFORMATION. So am I supposed to just assume that all the money I paid into my life insurance policy is gone? get a new policy? let them just keep my money? THREE MONTHS