Item was scheduled to be picked up…
Item was scheduled to be picked up today. I called the store to make sure everything was ready and in line. The representative on the phone told me. It wouldn't be here until tomorrow. And that there's a consistent issue with floor staff and salespersonnel over promising when items will be available.And that the shipping receiving department is taking the brunt of these false statements. I think the general manager needs to have a conversation with sales representatives. Because the customer service was poor in the event of lying about availability. Salespeople had a great smile, but it's what's behind it that is frustration.