Customer service is severely lacking
It took 2 weeks to get the phone and when I called customer service I was left on hold for my entire lunch break and had to hang up and go back to work. I then emailed, repeatedly, responses were slow and useless. The information provided through email did not address the specific questions I asked and was obviously a canned response to shipping questions. The experience would have been perfectly tolerable if I had been answered clearly and honestly the first time.