1StopBedrooms (1stopbedrooms.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Wonderful and fast services.Also,excellent products you deal.
Reply from 1StopBedrooms2026-07-15
Hi Customer, thank you for taking the time to leave your review.
We’re delighted to hear you had such a smooth and positive experience. Providing dependable service and quality products is something we consistently strive for, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
I received great service from Simon! He was friendly and, patient, and knowledgeable. The ease of this purchase was great, my first time shopping here. I will be back, thank you Simon for your great service and professionalism.
Reply from 1StopBedrooms2026-07-15
Hi Miller, thank you for taking the time to leave your review.
It’s great to hear your first experience was such a smooth and positive one, and that Simon made a strong impression with his service and professionalism. Providing friendly, knowledgeable support and an easy purchasing process is something we aim to deliver consistently.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
D
Denise A. Dorland美国 · 2 reviews · Experienced 2026-06-22 ·
★★★★★
BEWARE! They don't replace damaged pieces! They offer a refund which is a fraction of the cost of the damaged item!
I ordered a 5 piece bedroom set for $1681.19 and the glass of the mirror was damaged which I reported immediately (along with pictures) to the company as instructed. Instead of replacing the mirror as I expected, they offered me a refund of $50.67 (the cost of the mirror when purchased in a set). They refused to send me another mirror (one cust. serv. rep. said that the next one would also be damaged during shipping while the other one said the mirror was not damaged during shipping and was a manufacturing defect and would not provide a reason for why they wouldn't ship me another one) and actually told me I'd have to order one from another company. What? They said even if I were to go to 1stopbedrooms' website and order the mirror they still wouldn't sell or ship it to me. Again, what??? Anything I order from another company isn't going to match my bedroom set, and there are none out there for $50.67. The mirror, when sold by itself (not part of a set) on 1stopbedrooms' website is $232.18 (where they came up with the $50.67 is a mystery as it is the exact same mirror) so that is the refund they should be giving me, but they won't do it. So basically I either keep the damaged mirror or spend my own money and go buy one from another company (which will not match my furniture anyway). If I'd known they didn't replace damaged pieces I'd NEVER have ordered from this company. I'm in the process of contacting the owner of the company, but I don't think it's going to do any good. And to top things off, when I try to leave a review for the mirror on their website, it shows "canceled" on my order so I had to leave my negative review for the mirror (and company) on the other bedroom pieces. If I could afford it, I would totally hire a lawyer and go after these rip off artists.
Hi Customer, thank you for taking the time to leave your review.
It’s great to hear that your purchase experience was an enjoyable one, and that you found Simon to be professional and knowledgeable. We place a strong focus on providing a smooth and consistent experience, and it’s always encouraging to see that reflected.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Hi Kimberly, thank you for taking the time to leave your review.
We’re delighted to hear you had such a positive experience. Providing dependable service and quality products is something we consistently strive to deliver.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
I contacted 3 other companies regarding the tv stand and your company has the best price and service. The person I spoke to was courteous and helpful. I will make a purchase again from your store.
Reply from 1StopBedrooms2026-07-15
Hi Evelyn, thank you for taking the time to leave your review.
We’re pleased to hear that your experience stood out and that our team was able to provide helpful and attentive service. Delivering a reliable and positive experience is something we strive to maintain for every customer.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Hi John, thank you for taking the time to leave your review.
We’re glad to hear you had such a positive experience. Providing helpful and reliable service is something we consistently aim to deliver.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Best regards,
Customer Experience Team
Hi Debbie, thank you for taking the time to leave your review.
We’re really pleased to know your experience was such a positive one. Providing attentive and reliable service is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Great customer service, they answered all my questions and talked a real person. Keep up the great work.
Reply from 1StopBedrooms2026-07-15
Hi evylen, thank you for taking the time to leave your review.
We’re pleased to know your experience was a positive one. Providing helpful, attentive support and a smooth experience is something we consistently aim for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
My experience has been incredible so far. The customer service is absolutely amazing.
Reply from 1StopBedrooms2026-07-15
Hi Brandon, thank you for taking the time to share your review.
It’s great to know your experience has been such a positive one. Providing a dependable and consistent experience is something we care deeply about, and feedback like yours reinforces that commitment.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Everyone has been very professional and very polite. Great doing business with you again.
Reply from 1StopBedrooms2026-07-15
Hi Susan, thank you for taking the time to leave your review.
We’re pleased to hear that your experience was such a positive one and that our team made a strong impression. It’s always great to welcome you back, and we’re glad everything continues to meet your expectations.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I love ordering my furniture from 1StopBedBedrooms
I love ordering my furniture from 1StopBedrooms! The customer service is far above the rest. I just ordered a large sectional and Joe was incredible. He was kind, knowledgeable and helped me through the process. The prices always are better than any other place. I will continue to purchase my furniture from 1StopBedroom. A+
Reply from 1StopBedrooms2026-07-15
Hi Karen, thank you for taking the time to leave such a wonderful review.
It’s great to hear that your experience was so positive and that Joe was able to provide such helpful and knowledgeable support throughout your order. Delivering attentive service and strong value is something we consistently strive for, and feedback like yours reinforces that commitment.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Delivery was on schedule, communication was clear and direct from the company, white glove to 2nd floor with set up, and management and removal of packaging was excellent.
Reply from 1StopBedrooms2026-07-15
Hi Kathleen, thank you for taking the time to leave your review.
We’re pleased to hear your experience went smoothly from start to finish. Providing a reliable and well-coordinated delivery experience is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Koby was very helpful, informative and a pleasure to work with! Thank you for making my experience a great one!
Reply from 1StopBedrooms2026-07-15
Hi Amanda, thank you for taking the time to share your feedback.
It’s wonderful to hear that your experience was such a positive one. Providing helpful, knowledgeable support and a smooth process is something we strive to deliver consistently.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Very good customer service. Website is user friendly. Expedited delivery service. I am a happy customer!!
Reply from 1StopBedrooms2026-07-15
Hi Kimberly, thank you for taking the time to leave your review.
We’re pleased to hear that your experience met your expectations. Providing a smooth and dependable experience for every customer is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Hi Kathy, thank you for taking the time to leave your review.
We’re glad your experience was smooth and straightforward. Providing a seamless and reliable shopping experience is something we consistently focus on.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Spoke with Simon & he made my whole shopping experience the best I ever had! Shopping on line can be difficult but not this time! Simon is a fantastic customer service representative & extremely sweet to talk to & very knowledgeable! I lucked out ordering from the best!
Reply from 1StopBedrooms2026-07-15
Hi Andrea, thank you for taking the time to leave your review.
We’re so pleased to hear that your experience was such a positive one. Our team works hard to make online shopping feel easy and supportive, and it’s great to know that level of service came through so clearly.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Great communication, furniture delivered in perfect condition.
Reply from 1StopBedrooms2026-07-15
Hi Customer, thank you for taking the time to leave your review.
We’re pleased to hear your experience met expectations. Providing a smooth and reliable process from start to finish is something we consistently focus on.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Ordering was easy (on telephone with a sales rep). Furniture was delivered in good shape. Time between ordering and delivery was 39 days, which is reasonable for cross-country furniture shipping. We got the white glove second-story delivery that we ordered. We have not always gotten the white glove delivery we ordered from other furniture delivery experiences, so this was a plus. Online status updates could be more concise.
Reply from 1StopBedrooms2026-07-15
Hi Sheila, thank you for taking the time to leave your review.
We’re glad to hear your experience was a positive one and that everything came together smoothly from start to finish. We’re always working to keep every part of the process clear and consistent, and feedback like yours helps us continue refining that experience.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Hello, I am a Senior,
My choice was hassle free when searching for what I was desiring! Got it at the right price and the quality is amazing! I will be return ing to the on line store very soon as I complete my living room!
Reply from 1StopBedrooms2026-07-15
Hi Dorothy, thank you for taking the time to leave your review.
We’re so pleased to know your experience was smooth and enjoyable from start to finish. It’s great to hear that you felt confident in your choice, and we look forward to being part of your future plans as you continue bringing your space together.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
