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Beauty & Well-being

Abstrax Tech

ClaimedCollecting reviews

103 reviews

4.6103 reviews
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About Abstrax Tech

Data updated
Website
abstraxtech.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (4/4)
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562-294-5805[email protected]abstraxtech.com

About this business

Abstrax Tech is a flavor science company pioneering the future of cannabis-inspired terpene innovation. Founded in 2017, the company has become a global leader in advanced flavor discovery, product safety, and scalable flavor solutions for the cannabis industry. At its core, Abstrax Tech combines rigorous cannabis research with bold creativity, operating under the philosophy of Flavor Intelligence™  - the idea that science and data can unlock extraordinary sensory experiences.The company’s portfolio spans a wide spectrum of products, including hemp-derived and botanical terpene strain profiles, flavored terpene blends, mood-enhancing formulations, custom creations, and specialized solutions for edibles, vapes, and concentrates. These offerings are trusted by brands ranging from ambitious startups to the largest multi-state operators, who rely on Abstrax to deliver consistent, compliant, and scalable products that meet evolving consumer demands.Abstrax also leads the industry in cannabis toxicology research for inhalation safety, helping to set new standards of compliance and consumer protection. Their discovery of key compounds such as cannasulfurs - responsible for cannabis’s gassy aroma - and fatty acids that produce the “cheese” note highlights their unmatched ability to decode the chemistry of cannabis flavor and aroma.The company’s leadership and innovation have earned widespread recognition. Abstrax has been featured on the cover of Forbes, honored on Fast Company’s Best Workplaces for Innovators list, and ranked twice on the Inc. 5000 list of fastest-growing companies. With a vision to be the most trusted flavor partner for brands worldwide, Abstrax continues to push boundaries - turning bold ideas into unforgettable consumer experiences.https://www.AbstraxTech.com

Written by the business, not verified by us.

Is Abstrax Tech legit?

Abstrax Tech (abstraxtech.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-29.

What reviewers say

AI generated

Trusting reviewers overwhelmingly had a great experience with this company. Patrons constantly highlight the exceptional overall product quality, noting that the diverse range of flavors and unique terpene profiles always taste amazing and enhance their daily creations. Additionally, people genuinely appreciate the extremely helpful support team and efficient order processing that makes purchasing smooth, easy, and quite pleasant. However, some customers also noted occasional issues with slow shipping speeds and prolonged, unexpected delivery delays. A few reviewers expressed deep frustration regarding expensive paid expedited shipping services failing to arrive on time, causing significant inconvenience and disappointment for buyers.

Auto-generated from all reviews of this business. For reference only.

What people say

J
Joe FaunceUnited States · 5 reviews · Verified · Experienced 2026-04-02 ·

Always stellar product

Always stellar product, service, and delivery! Abstrax knocks it out of the park every time without fail, never disappoint. My sales rep, Stephen Janke, is always responsive and overall a pleasure to work with. I do not order large quantities as we are still in R&D stage, but Stephen and the Abstrax team still treat me as though I am a larger buyer. I always feel appreciated and respected!! Much love to the AT team!

Reply from Abstrax Tech2026-04-24

Much love right back at you Joe!

M
M KNetherlands · 6 reviews · Experienced 2026-04-21 ·

Finance team completely ignoring my requests

Edit (to reply): I have called several times indeed and you have told me I will hear from accounting soon. However this has been told to me 3 times now in total in over 90 days. Each time I have not heard anymore from accounting. Also my emails in the last month have been fully ignored. I have updated to 3 stars. Indeed there was no money charged but finance team has failed ever getting back to me. So indeed they have not taken my funds. But the fact that they are completely ignoring my emails makes me uncomfortable with this company. Don't promise me on phone I will get a reply soon if I will not... or maybe look into what finance team is doing, maybe they are just ignoring your requests too... I have contacted the payment processor which told me I should contact you (Abstrax) for more details, which I asked for and never got the additional details... In the end, I still lost all my money and never received the products. Original review: Spent 510 USD and never received the products because the credit card payment was "pending". I have contacted the payment processor about the issue and they told me Abstrax should release the funds. I have contacted Abstrax 10+ times for over 3 months already and they have not been able to release the funds. Thanks for taking my money. Customer service 0/10

Reply from Abstrax Tech2026-04-21

Hey there my man. We didn't take your money. Our accounting team jumped into the convo to provide you proof that no money was received, or charged, to or from your bank. No payment was collected.

N
Nerdy SmokerUnited States · 1 review · Verified · Experienced 2026-04-02 ·

The first time I used a product from…

The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all high. So this is my first time purchasing the products, I brought four different terps from each collection, but I most definitely know each one will be great.

Reply from Abstrax Tech2026-04-09

We are so stoked for you to try them all! Thank you!!