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Events & Entertainment

ACE.com

69 reviews

4.369 reviews
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About ACE.com

Data updated
Website
ace.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
69 reviews
Replies to negative
100% (10/10)
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Is ACE.com legit?

ACE.com (ace.com) has a 4.3 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Maria · 1 review · Verified · Experienced 2026-07-20 ·

Very Good The Customer Service

I really like that when l contac cuestomer service, they answer quickly

Reply from ACE.com 2026-07-27

Hi Maria! Hearing that our support team gave you such a fast reply made us so happy to read. Getting quick and helpful answers makes a big difference, so knowing you had a smooth experience really brightens our day. We are always working to keep things simple and easy for you whenever you need a hand. Hope you keep enjoying every moment on the platform! Best, The Ace Team

M
Maria · 1 review · Verified · Experienced 2026-07-18 ·

Thank you for your support

Reply from ACE.com 2026-07-26

Hello Maria, We truly appreciate your kind words and are so glad to know you had a positive experience with us. If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

P
Phyllis · 12 reviews · Verified · Experienced 2026-07-25 ·

Customer support

Enjoy the site. Great with customer service

Reply from ACE.com 2026-07-26

Hello Phyllis, We're so glad you enjoy our site and had a positive experience with our customer service! We truly appreciate your wonderful feedback and support. Thanks a lot for your fantastic review! If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

M
Mau · 3 reviews · Verified · Experienced 2026-07-26 ·

Love the games

Love the games, very fun to play!

Reply from ACE.com 2026-07-26

Hello! You just made our day, thank you! It is awesome to hear that you're enjoying the games and having so much fun on the platform. We have plenty of exciting updates and new features on the way, so there will be lots to look forward to. Good luck on your next spins! Best, The Ace Team

R
Robert Goodson · 5 reviews · Experienced 2026-07-26 ·

Please do not read these bought reviews…

Please do not read these bought reviews , there rtp is at 0.001% , there’s no winning on this website ever.

Reply from ACE.com 2026-07-26

Hi Robert! Thank you for sharing your thoughts with us. We understand how frustrating it feels when a session doesn't go the way you hoped, and we hear your disappointment regarding your recent spins. All games on our platform use certified Random Number Generators to ensure every single outcome is completely random, fair, and identical for every player. Results can vary widely from one session to the next, but our goal is always to provide a fun, engaging entertainment experience. If you ever have specific questions about your account or gameplay history, our team is always available to connect with you directly at [email protected]. Wishing you all the best on your future sessions! Best, The Ace Team

L
Leah Gionson · 8 reviews · Verified · Experienced 2026-07-26 ·

Good casino

I love it so far I just join and so far it's great

Reply from ACE.com 2026-07-26

Hi Leah, Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying your experience so far. It's great to know you've had a positive start, and we truly appreciate you taking the time to share your thoughts. We hope you continue to have an amazing experience with us. If you ever have any questions or need assistance, please don't hesitate to reach out, we're always happy to help. Have a great day! Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' help. Warm regards, Desiree

V
VINH NGUYEN · 13 reviews · Experienced 2026-07-26 ·

Delay payments.

Delay payments.. Intend winners play more than withdrawal.. No knowledges about United States banking.. Disappointed...

Reply from ACE.com 2026-07-26

Hello Vinh, Thank you for reaching out and sharing what you're experiencing. We completely understand that waiting on a redemption request can feel frustrating, and having things take longer than expected is never the experience we want for you. We are unable to locate any prize redemption history under your details. Should you have any other account please do contact us via chat or email and we will be more than happy to assist you with your concern. We would love the opportunity to look into your account status personally. Rest assured we aim to process all prize request as soon as possible. If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team.

C
Charity · 1 review · Verified · Experienced 2026-07-24 ·

So far seems legit for casino gambling…

So far seems legit for casino gambling no problems

Reply from ACE.com 2026-07-25

Hi Charity, I hope you are doing well. Thank you for sharing your experience!  We're glad to hear that everything has been going smoothly so far.  We truly appreciate your trust and support, and we hope you continue enjoying your time with us!  If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

J
Julie · 2 reviews · Verified · Experienced 2026-07-15 ·

Excellent games and winnings.

Reply from ACE.com 2026-07-25

Hi Julie, I hope you are doing well. Thank you for the fantastic feedback!  We're delighted to hear that you're enjoying our games and rewards.  We appreciate your support and look forward to providing you with even more great experiences! If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

M
Mindy leo Ulery · 2 reviews · Verified · Experienced 2026-04-11 ·

A verity of choices to choose from

Reply from ACE.com 2026-07-25

Hi Mindy, I hope you are doing well. Thank you for your review! We’re thrilled to hear that you appreciate the variety of choices we offer.  We’re always working to provide a unique and enjoyable experience, and we’re glad you feel we stand out from the rest!  If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

D
DELANO · 2 reviews · Verified · Experienced 2026-07-18 ·

EXCELLENCE

Reply from ACE.com 2026-07-25

Hi Delano, I hope you are doing well. Now that’s the kind of review we love to see! Thank you for the “EXCELLENCE”! We’re thrilled to know we’ve made such a great impression and truly appreciate you taking the time to share your feedback.  If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

T
Tuyet · 2 reviews · Verified · Experienced 2026-07-17 ·

Very good

Very good . Thank you

Reply from ACE.com 2026-07-25

Hi Tuyet, I hope you are doing well. Thank you for the kind words and for taking the time to share your positive experience. We’re happy to have you with us! If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

c
customer · 1 review · Verified · Experienced 2026-07-25 ·

100 % 💯💯💯💯💯💏

Reply from ACE.com 2026-07-25

Hi, I hope you are doing well. 100% energy and 100% appreciation right back at you! Your amazing support means so much to us, and we’re thrilled to know you’re enjoying your experience.  Thank you for bringing the good vibes! If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

M
Maria · 1 review · Verified · Experienced 2026-07-25 ·

Good site

Easy to use.

Reply from ACE.com 2026-07-25

Hi Maria, I hope you are doing well. Thank you for the great feedback! We’re happy to hear that you find our site easy to use and that everything feels straightforward.  We believe a smooth and simple experience makes all the difference, so it’s wonderful to know we’re hitting the mark! If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

L
LScoppa · 7 reviews · Verified · Experienced 2026-07-24 ·

Great Casino and customer service…

Great Casino and customer service handles the problem immediately. Great games as well!

Reply from ACE.com 2026-07-25

H Linda, I hope you are doing well. Thank you so much for your wonderful review!  We're thrilled to hear that you're enjoying our games and that our customer service team was able to resolve your concern promptly.  We truly appreciate your support and hope you continue having a great time playing with us! If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

T
Tam · 3 reviews · Verified · Experienced 2026-07-24 ·

Quick redemptions and great games

Reply from ACE.com 2026-07-24

Hello Tam, We're so happy to hear you're enjoying our games and appreciate the quick redemptions!  Thank you for your wonderful feedback. We're always working to provide a great experience. If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards, Theodor

M
Misty · 1 review · Verified · Experienced 2026-07-24 ·

Make sure you have your profile all right

Well had little trouble with the website was kicking me out but other than that everything is good

Reply from ACE.com 2026-07-24

Hey Misty, We appreciate you sharing your experience. We are concerned to hear about the website difficulties you encountered and are actively investigating this issue to prevent future occurrences.  We are glad to know that, despite this, everything else was good. Please contact us if you are facing any other issue, we are here 24/ If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

M
Marlene · 4 reviews · Verified · Experienced 2026-07-22 ·

Awesome gaming!

Very easy site to sign up with and maneuver around. So many great games !

Reply from ACE.com 2026-07-24

Hello Marlene, Thank you so much for your wonderful feedback! We are so pleased to hear that you found our site easy to navigate and that you are enjoying the wide variety of games we offer.  Your positive experience is truly appreciated! If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

S
Shelva Gear · 15 reviews · Verified · Experienced 2026-07-17 ·

Overall I enjoyed Ace

Love it! Very entertaining!

Reply from ACE.com 2026-07-24

Hello Shelva, We're so happy to hear you found our website entertaining! Thank you for your wonderful feedback. We truly appreciate it. If you have any further questions or concerns, please don’t hesitate to contact our Customer Support Team at [email protected] or via our 'Live Chat' feature for assistance. Best regards,

T
Timothy · 1 review · Verified · Experienced 2026-07-24 ·

Very satisfied

Very satisfied. Nice fprmat

Reply from ACE.com 2026-07-24

Hi Timothy! Thank you so much for dropping by to leave your feedback! We are thrilled to hear that you found our platform simple to learn and easy to navigate right from the start. Good luck on your next play! Best, The Ace Team