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Health & Medical

Coro Medical (AED.US)

71 reviews

4.771 reviews
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About Coro Medical (AED.US)

Data updated
Website
aed.us
Category
Health & Medical
Location
United States · Brentwood
Status
Unclaimed
Last 12 months
71 reviews
Replies to negative
100% (3/3)
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Is Coro Medical (AED.US) legit?

Coro Medical (AED.US) (aed.us) has a 4.7 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Brenda Heacock/St. Paul's Luth · 2 reviews · Verified · Experienced 2026-04-20 ·

Easy to order and quick delivery.

Reply from Coro Medical (AED.US)2026-06-08

Brenda, we're glad the ordering process was smooth and that everything arrived quickly. We appreciate you taking the time to leave a review!

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Ocean View UMC · 1 review · Verified · Experienced 2026-05-26 ·

Yay!

Received in a timely manner and exactly what we ordered!

Reply from Coro Medical (AED.US)2026-06-08

Thank you for the feedback! We're glad your order arrived on time and exactly as expected. We appreciate your business and hope to serve you again!

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Diane Pagan · 1 review · Verified · Experienced 2026-06-01 ·

The explanation of how the AED is…Excellent!

The explanation of how the AED is recertified helped me in making the decision to purchase. That, and the fact that it comes with a 4 year guarantee was perfect. It arrived in great shape, and it was cost effective for a small practice like mine. I will definitely refer you to other practices!

Reply from Coro Medical (AED.US)2026-06-08

Diane, thank you so much for sharing this! We're really glad our recertification process gave you the confidence to move forward. It means a lot to know it was a great fit for your practice and we truly appreciate you spreading the word. We're here anytime you need us!

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David S. Johnson · 2 reviews · Verified · Experienced 2026-05-26 ·

The shear value of the Mystery Box AED…

The shear value of the Mystery Box AED is amazing! The AED I received is worth significantly more than what I paid. It is, of course, used but in perfect condition (like new) and came with new adult pads and a new battery. It took several weeks to arrive and but was worth the wait!

Reply from Coro Medical (AED.US)2026-05-29

Thank you so much for your great review! The Mystery Box program is designed to provide customers with access to quality AEDs at an exceptional value, so it's great to hear that it exceeded your expectations. We also appreciate your patience with the delivery timeline. We recently had system upgrades to better serve our customers, which have impacted processing times for some orders. These improvements are expected to create a much smoother experience moving forward, and we're grateful for your understanding during the transition.

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Janis M Fenton · 1 review · Verified · Experienced 2026-05-04 ·

I haven't had a chance to use the…

I haven't had a chance to use the device.

Reply from Coro Medical (AED.US)2026-05-29

We understand you haven't had an opportunity to use the device yet, which is something we're actually grateful for, as it means it hasn't been needed in an emergency. If you have any questions about your AED, accessories, maintenance, or training, our team is always happy to help. We appreciate your business!

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Doc · 4 reviews · Verified · Experienced 2026-05-20 ·

So I understand that they are going…

So I understand that they are going through a system change currently and I knew that my shipment was going to be delayed. However, knowing that I was still unsure of my actual package delivery date. I contacted the company and was met with a wonderful young lady. I explained my predicament in that I was going on vacation and I was concerned about the package getting stolen. I also explained that I am not some huge corporate client. I am simply a Good Samaritan trying to do good things for people. The young lady understood and she put in a request to have my package delivered by the date that I was supposed to leave for vacation. That was yesterday....... Today I got a notification that my package had been sent. What a fantastic company and awesome customer service and as long as I can get the company I work for on board I will definitely be coming back to them for many more purchases and that will definitely be recommending them to others.

Reply from Coro Medical (AED.US)2026-05-21

Doc, thank you so much for taking the time to share your experience. We completely understand how stressful it can be when timing is critical, and we're glad our team was able to find a solution that worked for you. Your kind words will absolutely be passed along to the team member who assisted you. We appreciate your patience during our system transition and look forward to earning your continued business and trust.

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deborah ingram · 1 review · Verified · Experienced 2026-04-27 ·

The shipment took a while but i was…

The shipment took a while but i was notified of the delay.

Reply from Coro Medical (AED.US)2026-05-21

Thank you for your patience and for understanding, Deborah! We appreciate you sticking with us and hope to serve you again soon.

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Customer · 3 reviews · Verified · Experienced 2026-05-06 ·

Please notify straightaway when order would be delayed

I would have expected that if a delay in shipping for my AED replacement pads was necessary, they would have said so straightaway. As it was, I had to email and ask.

Reply from Coro Medical (AED.US)2026-05-21

We're truly sorry for the inconvenience. While delay notices are posted on our website and included in our confirmation emails, we understand that may not have been enough in this situation and we appreciate you bringing it to our attention. Your experience matters to us and we hope to make it right next time.

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Susan O'Neale · 1 review · Verified · Experienced 2026-03-15 ·

Purchased was made as a gift

Purchased was made as a gift. Very impressed with items!

Reply from Coro Medical (AED.US)2026-05-07

Susan, thank you so much for the wonderful review! We’re truly grateful for your support and are so happy to hear the order made a great impression. We appreciate you choosing us and hope to serve you again in the future!

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Stan Goettel · 1 review · Verified · Experienced 2026-04-07 ·

It is a good product

Reply from Coro Medical (AED.US)2026-05-07

Stan, we truly appreciate your support and are happy to hear you were satisfied with your purchase. We look forward to serving you again in the future!

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Kristin Kissee · 1 review · Verified · Experienced 2026-04-16 ·

Customer service was very knowledgeable…

Customer service was very knowledgeable and helpful. Thank you!

Reply from Coro Medical (AED.US)2026-05-07

Kristin, our team is always happy to assist, and we’re grateful for the opportunity to support your needs. Thank you again for your business and support!

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Pediatric Dentist · 1 review · Verified · Experienced 2026-04-21 ·

Called and asked to expedite shipment…

Called and asked to expedite shipment and was given the option to cancel because shipments were delayed. The shipment arrived on time. Maybe a little earlier than expected. Great customer service.

Reply from Coro Medical (AED.US)2026-04-27

Thank you so much for taking the time to share this—we truly appreciate it. We’re grateful for the opportunity to assist you and look forward to being here for any future needs!

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John Buller · 3 reviews · Verified · Experienced 2026-04-23 ·

good

it was good.

Reply from Coro Medical (AED.US)2026-04-27

John, thank you for taking the time to leave a review—we truly appreciate your support! If there’s ever anything we can assist you with in the future, we’re always here to help.

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Rick Taube · 1 review · Verified · Experienced 2026-04-22 ·

Staff friendly

Staff friendly, wait times are too long.

Reply from Coro Medical (AED.US)2026-04-27

Rick, thank you for your feedback and for your patience as we’ve worked through our recent system migration. We’re glad to hear you had a positive interaction with our team, and we truly appreciate your understanding during this transition. We’re pleased to confirm your package was delivered, and we’re continuing to make improvements to reduce processing times moving forward. Your experience is important to us, and we appreciate the opportunity to serve you

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Ashley Lindsay · 1 review · Verified · Experienced 2026-04-20 ·

Happy with product!

Website was easy to navigate with detailed product descriptions. the only 'negative' feedback was there was no estimated delivery time at the time of ordering.

Reply from Coro Medical (AED.US)2026-04-27

Ashley, thank you for taking the time to share your feedback—we’re glad to hear you had a positive experience overall. We appreciate you pointing out the opportunity for improvement, as clear delivery expectations are an important part of the ordering experience. Your input is valuable and helps us continue refining our processes to better serve our customers. Thanks again for your support—we truly appreciate your business!

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Wilfred Lozoya · 1 review · Verified · Experienced 2026-03-27 ·

Quick and easy to order

Reply from Coro Medical (AED.US)2026-04-27

Wilfred, thank you for taking the time to share your experience! We’re glad everything went smoothly and appreciate your support. If there’s ever anything we can assist with in the future, don’t hesitate to reach out.

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Jim · 2 reviews · Verified · Experienced 2026-03-26 ·

Kind and helpful customer service!

Reply from Coro Medical (AED.US)2026-04-27

Jim, thank you for taking the time to share your experience—we truly appreciate your support. It means a lot to our team, and we’re always here if you need anything in the future!

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Holly Wallace · 2 reviews · Verified · Experienced 2026-03-24 ·

Dependable!

Dependable company that packages well and ships fast!

Reply from Coro Medical (AED.US)2026-04-27

Holly, thank you for the kind words—we truly appreciate your support! It means a lot to know you had a great experience with us. We look forward to serving you again in the future.

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William · 1 review · Verified · Experienced 2026-04-15 ·

Quick service.

Reply from Coro Medical (AED.US)2026-04-27

William, thank you for taking the time to share your experience! We’re glad everything met your expectations and look forward to assisting you again in the future.

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Alexander Zeitler · 1 review · Verified · Experienced 2026-04-13 ·

Took over 6 weeks to receive my order

Took over 6 weeks to receive my order. I called support and they told me that they switched systems and lost this order.

Reply from Coro Medical (AED.US)2026-04-27

Alexander, thank you for your feedback—we’re truly sorry for the experience you had. This is not the level of service we aim to provide. Over the past few weeks, we’ve been working through a major system transition. While these updates are designed to better support our customers long-term, they have unfortunately caused delays in order processing and shipping. We understand this is not the experience you expect from us, and we truly recognize how frustrating that can be. Our records show the package was delivered and successfully accepted. If there are any outstanding concerns or anything further we can assist with, we’d appreciate the opportunity to make this right—please feel free to reach out to our team directly.